Privacy Policy
How we collect, use and protect your information when you use our Gold Coast pressure cleaning services.
Last updated: September 2026
1. Introduction
Wally's Master Blaster ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and disclose personal information when you interact with our website, request a quote, or use our pressure cleaning services. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
2. Information We Collect
We collect information you provide directly, including: your name, phone number, email address, property address and service details when you submit a quote, contact form or enquiry; correspondence you send us; and billing information relevant to completed work. We may also collect anonymous website analytics data via Google Analytics and Meta Pixel to understand how visitors use our site.
3. How We Use Your Information
We use your personal information to: respond to enquiries and provide quotes; schedule and deliver cleaning services; process payments and issue invoices; communicate about your booking; send service reminders or follow-ups (only if you opt in); improve our services and website; and meet legal, insurance and regulatory obligations.
4. Sharing Your Information
We do not sell or rent your personal information. We may share it with trusted service providers who help us operate our business (for example CRM platforms, payment processors and form tracking tools) under strict confidentiality. We may also disclose information where required by law or to protect our rights and safety.
5. Data Storage & Security
Your information is stored securely using reputable cloud-based CRM and form management tools. We take reasonable steps to protect it from unauthorised access, misuse or loss. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
6. Cookies & Tracking
Our website uses cookies and similar technologies for analytics (Google Analytics, Google Tag Manager), marketing (Meta Pixel) and CRM form tracking. You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
7. Marketing Communications
If you opt in, we may send occasional promotional messages about special offers or seasonal cleaning packages. You can unsubscribe at any time by following the link in any email or by contacting us directly.
8. Your Rights
Under Australian privacy law you have the right to request access to the personal information we hold about you, request correction of inaccurate information, and in some cases request deletion. To exercise any of these rights, contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us so we can remove it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Questions about your privacy?
We take your privacy seriously. Contact us to access, correct or request deletion of your personal information:
See also our Terms of Service.